Peach Grove Farm & Guest House privacy for data that we collect:
- Through this website operated by us from which you are accessing this Privacy Statement.
- Through the software applications made available by us for use on or through computers and mobile devices (the “Apps”).
- Through our social media pages that we control from which you are accessing this Privacy Statement (collectively, our “Social Media Pages”).
- Through HTML-formatted email messages that we send you that link to this Privacy Statement and through your communications with us.
- When you visit or stay as a guest, or through other offline interactions.
Collectively, we refer to these as the “Online Services” and, together with offline channels, the “Services.” By using the Services you agree to the terms and conditions of this Privacy Statement.
Collection of Personal Data
“Personal Data” are data that identify you as an individual or relate to an identifiable individual, we collect Personal Data in accordance with law, such as:
Name, gender, postal address, telephone number, email address, credit and debit card number or other payment data, financial information in limited circumstances, language preference, nationality, passport, visa, or other government-issued identification data, Important dates, such as birthdays, anniversaries, and special occasions, prior guest stays or interactions, special service and amenity requests, and other data publicly available, or data made available by linking your social media accounts.
In more limited circumstances, we also may collect:
- Data about family members and companions.
- Images and video data via security cameras located outside the property.
- Guest preferences and personalized data (“Personal Preferences”), such as services and amenities of which you advise us or which we learn about during your visit.
- If you submit any Personal Data about other people to us or our Service Providers (e.g., if you make a reservation for another individual), you represent that you have the authority to do so and you permit us to use the data in accordance with this Privacy Statement.
We collect Personal Data:
- When you make a reservation, purchase goods and services from our websites or apps, communicate with us, or otherwise connect with us or post to social media pages, or sign up for a newsletter or participate in a survey, contest, or promotional offer.
- When you visit our properties or use on-property services.
- When you attend promotional events that we host or in which we participate, or when you provide your Personal Data to facilitate an event.
- When you make a reservation over the phone, communicate with us by email, or text.
“Other Data” are data that generally does not reveal your specific identity or do not directly relate to an individual, including Browser and device data, App usage data, Data collected through cookies pixel tags and other technologies, Demographic data and Aggregated data.
Analytics
We collect data through Google Analytics that uses cookies and technologies to collect and analyze data about use of the Services. These services collect data regarding the use of other websites, apps, and online resources. You can learn about Google’s practices by going to http://www.google.com/policies/privacy/partners/ and opt out by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.
Aggregated Data
We may aggregate data that we collected, and this aggregated data will not personally identify you or any other user.
We use Personal Data and Other Data for our legitimate business interests, including the following:
- In order to provide Services you request, including: To facilitate reservations, payment, send administrative information, confirmations or pre-arrival messages, to assist you with other information about the area and the House at which you are scheduled to visit.
- Email address used in making a reservation, we use it to send you a copy of your bill. If you make a reservation for another person using your email address, that person’s bill will be emailed to you, as well. If you would like the bill to send by mail, contact us.
- To manage our contractual relationship with you, because we have a legitimate interest to do so and/or to comply with a legal obligation.
- To personalize the Services and improve your experiences, when you contact us, visit our hotel.
- To communicate with you about goods and services based on your Personal Preferences. Such as:
- marketing communications and promotional offers, as well as after customer satisfaction survey.
- To communicate with you with your consent, to manage our relationship with you and/or because we have a legitimate interest to do so.
Business Purposes
Additionally, your social media account provider allows you to connect your social media account to your Online Services account or log into your Online Services account from your social media account.
We may disclose or transfer your Personal Data and Other Data to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of assets (including any bankruptcy or similar proceedings).
Other Uses and Disclosures
We will use and disclose Personal Data as we believe to be necessary or appropriate: (a) to comply with applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including authorities outside your country of residence and to meet national security or law enforcement requirements; (d) to enforce our terms and conditions; (e) to protect our operations; (f) to protect the rights, privacy, safety or property of Peach Grove Farm and Guest House, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.
We may use and disclose Other Data for any purpose, except where we are not allowed to under applicable law. In some instances, we may combine Other Data with Personal Data (such as combining your name with your location). If we do, we will treat the combined data as Personal Data as long as it is combined.
This Privacy Statement does not address, and we are not responsible for the privacy, data or other practices of any entities outside of Peach Grove Farm & Guest House, including Strategic Business Partners or any third party operating any site or service to which the Services link, payment service, or website that is the landing page of the high-speed Internet providers at our property. The inclusion of a link on the Online Services does not imply endorsement of the linked site or service by us. We have no control over, and are not responsible for, any third party’s collection, use and disclosure of your Personal Data.
In addition, we are not responsible for the data collection, use, disclosure or security policies or practices of other organizations, such as Facebook, Apple, Google, Microsoft, RIM or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer, including with respect to any Personal Data you disclose to other organizations through or the Apps or our Social Media Pages.
Third Party Advertisers
We may use third-party advertising companies to serve advertisements regarding goods and services that may interest you when you access and use the Online Services, other websites or online services. To serve such advertisements, these companies place or recognize a unique cookie on your browser (including through use of pixel tags). If you would like more information about this practice, and to learn about your choices in connection with it, please visit https://thenai.org/opt-out/ and https://youradchoices.com/. To opt out of the practice, you may download the AppChoices app at https://youradchoices.com/appchoices.
Security
We seek to use reasonable organizational, technical and administrative measures to protect Personal Data. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please immediately notify us in accordance with the “Contacting Us” section, below.
Choices, Access and Retention
You have choices when it comes to how we use your data, and we want to ensure you have the information to make the choices that are right for you. If you no longer want to receive marketing-related emails, you may opt out by sending an email request to us or by following the instructions in any such email you receive from us. We will try to comply with your request as soon as reasonably practicable.
Retention
We will retain your Personal Data for the period necessary to fulfill the purposes outlined in this Privacy Statement unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:
- The length of time we have an ongoing relationship with you and provide the Services to you
- Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them).
- Whether retention is advisable considering our legal position (such as, for statutes of limitations, litigation or regulatory investigations).
Sensitive Data
Unless specifically requested, we ask that you not send us, and you not disclose, on or through the Services or otherwise to us, any Sensitive Personal Data (e.g., social security numbers, national identification number, data related to racial or ethnic origin, political opinions, religion, ideological or other beliefs, health, biometrics or genetic characteristics, criminal background, trade union membership, or administrative or criminal proceedings and sanctions).
If you have any questions about our Privacy Statement, please contact us at
Peach Grove Farm & Guest House
1572 New York 17A
Warwick, NY 10990